Responding to the Crisis of Care
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Heath and Montori (2023)
Healthcare systems around the world are facing a growing crisis. This short article examines the situation in the United States and the United Kingdom through two lenses: one that attributes the crisis to problems with organisation, efficiency, technology, and scale, and another that sees it as a deeper crisis of care itself. The authors adopt the latter perspective, focusing on the human dimension—moving beyond data and systems to consider the fears, hopes, and personal experiences of both those receiving care and those providing it.
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